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Crew Resource
Management

Cabin Crew Resource Management Trainer CRMT Course

Our Cabin CRM Trainers (CRMT) course is ideal for delegates who will deliver CRM training programmes for airline cabin crew. The course is suitable for participants who will be trainers in all aviation environments including ground, simulator and line training. The course syllabus meets the CRM training requirements of EASA, CAA, FAA and all major regulatory bodies worldwide.

Crew Resource Management Trainer (CRMT/CRMI)

The course is 5 days, covering the up-to-date theory of CRM and also facilitation, critique and feedback techniques, NOTECHS and assessment methods. The course uses case studies of aviation incidents and accidents, including video footage, CVR recordings and investigation board reports.

Following successful completion of this course the student will be able to plan, prepare and deliver effective CRM training for cabin crew of airlines and all other aviation operations. The training develops knowledge and skills to enable the delegate to design and deliver effective CRM training that addresses the unique nature of your company's operations, unique requirements and operating procedures.

The training uses classroom facilitation and practical exercises including group discussions and accident reviews to analyse the influence of human factors in the aviation environment, with consideration to the entire crew and those who support the operation such as ATC, ground personnel and maintenance units.

The recent CRMI course I attended at Global Air Training has proved to be one of the highest quality instructional reviews I have attended. From the pre-learning package to the final presentation & evaluation Global Air Training has shown to be the most effective provider of aviation instructor skills training.

CRM Training Manager, major middle-eastern airline.

The Crew Resource Management Trainer core course at Global Air Training is unique worldwide. The course package includes a comprehensive package of resources and courseware, and copyright licence for use of the materials for training within the client’s organisation.

The course package includes:
  • Pre-course reading
  • 5 days classroom training
  • Cabin CRM Trainer's Manual 2018
  • Comprehensive student course handouts
  • PowerPoint presentations
  • Copyright permission for use of course materials within your airline
  • Investigation reports and studies
  • Certification on completion of course
  • Courtesy transport from Manchester (MAN) or Liverpool (LPL) Airports
  • Delivered at our dedicated training centre, not a hotel room!
  • Courtesy daily transport between local hotels and our training centre
  • High quality refreshments and lunch on course training days

This course is available at our training centre in UK and can also be delivered as an in-company course for your organisation at your location.

CRMT Course Programme

Day 01
    • Introduction
    • The role of facilitation in CRM
    • Developing a professional presentation
    • Structured and effective feedback
    • CRMT regulatory requirements
    • Communication
    • Team synergy exercise
Day 02
    • SHELL model
    • Workload
    • Leadership
    • Stress
    • Culture
    • Threat and error management
    • Rapid disembarkation case study
    • NOTECHS
Day 03
  • Situational awareness
  • Passenger human factors
  • Decision making
  • SOP
  • Case Study
  • Surprise and startle
  • Resilience development
Day 04
  • Fatigue ans sleep disturbance
  • Circadian dysrhythmia
  • Sleep management
  • Fatigue Case study
  • Prepare final assessment presentations
Day 05
  • Delegate final assessment presentations
  • General synopsis
  • Questions
  • Certification

Course Schedule - Register Online

CCRMT Course

Date: 05 Nov - 09 Nov 18

Venue: Global Air Training

Register Online

CCRMT Course

Date: 13 May - 17 May 19

Venue: Global Air Training

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CCRMT Course

Date: 04 Feb - 08 Feb 19

Venue: Global Air Training

Register Online

CCRMT Course

Date: 05 Aug - 09 Aug 19

Venue: Global Air Training

Register Online