CRM Initial, Recurrent
& Conversion Training
Bespoke Solutions for Airline, Corporate & Military Aviation
Crew Resource Management
Initial, Recurrent
& Conversion Training
Bespoke Solutions for Airline, Corporate & Military Aviation
Enhance safety. Improve efficiency. Strengthen your safety culture.
At Global Air Training, we understand that effective Crew Resource Management is not a generic "box-ticking" exercise. It is the backbone of safe flight operations.
We specialise in designing and delivering bespoke, company-specific CRM programmes for operators worldwide. Whether you are a major commercial airline, a corporate flight department, or a military aviation operator, we tailor our training to reflect your specific operating procedures, safety culture, and operational environment.
Why Partner With Global Air Training?
We bridge the gap between regulatory compliance and real-world application.
- By Aircrew, For Aircrew: Our facilitators are not just theorists. They are professionals with a wealth of operational aircrew experience.
- Collaborative Development: We work closely with your training department to identify specific operational risks and cultural nuances, integrating them into a syllabus that resonates with your crews.
- Proven Impact: Our aim is to move beyond simple compliance to deliver measurable improvements in flight safety, team communication, and operational efficiency.
- Global Reach: From our UK headquarters to client bases around the world, we deliver consistent, high-standard training wherever you operate.
Our Core CRM Services
We deliver the full spectrum of CRM training, fully compliant with EASA, FAA, and UK CAA standards.
1. Initial CRM Training
Foundation training for new hires or newly qualified crew. We establish the core principles of human factors, communication, and situational awareness, setting the standard for their career in your organisation.
2. Recurrent CRM Training
Engaging, fresh, and relevant annual training. We keep your crews updated on the latest safety trends, accident analysis, and regulatory changes, ensuring their skills remain sharp and their mindset focused.
3. Operators Conversion (OCC) CRM
Comprehensive and tailored CRM Operators Conversion Course. Our experienced facilitators deliver a bespoke, company-specific 2-day CRM OCC course that covers all requirements specified by EASA & CAA. Bespoke training is tailored to your operations, company specific data, routes/aircraft types, and SOPs.
4. Command Course CRM
Specialised modules for pilots upgrading to command, focusing on leadership, decision-making under pressure, and workload management.
Flexible Delivery Options
We offer four distinct ways to train, allowing you to balance operational continuity with training quality.
| Option | Best For | Description |
|---|---|---|
| In-Company Training | Operators | We come to you. Our instructors deliver bespoke training at your location, minimising crew travel costs and downtime. |
| UK Training Centre | Individuals / Small Groups | Instructor-led classroom courses at our Cheshire facility. Ideal for those who prefer an immersive learning environment away from base. |
| Live Online Sessions | Remote Teams | Real-time, interactive training delivered via our advanced Learning Management System. Engage with instructors and peers without leaving home. |
| Self-Paced Online | Flexibility | High-quality e-learning modules that allow crew to complete compliant training at their own speed, anywhere in the world. |
Course Programme
Initial CRM Multi-Crew
- CRM principles
- Human factors in aviation
- Human performance and limitations
- Threat and error management
- Personality awareness
- Human error and reliability
- Attitude and behaviour
- Self-assessment and critique
- Stress and stress management
- Fatigue and vigilance
- Assertiveness
- Situational awareness
- Information acquisition and processing
- Automation
- Monitoring and intervention
- Surprise and startle effect
- Resilience development
- Effective communication and coordination
- Leadership, cooperation and delegation
- Decision making
- Cultural differences
- Company safety culture
- Standard operating procedures
- Organisational factors and factors linked to the type of operation
Single Crew CRM
- CRM Principles
- Situational awareness
- Workload management
- Decision making
- Resilience development
- Surprise and startle effect
- Effective communication and coordination
CRM Operators Conversion (OCC) Programme
- Human factors in aviation - CRM principle and objectives
- Threat and error management
- Human error and reliability
- Personality awareness, attitudes and behaviours
- Self-assessment and self-critique
- Stress and stress management
- Fatigue and vigilance
- Assertiveness
- Situational awareness - individual and shared
- Information acquisition and processing - individual and shared
- Automation and philosophy on the use of automation
- Specific type related differences (if changing aircraft type only)
- Monitoring and intervention
- Workload management
- Leadership, cooperation, synergy, delegation
- Decision making and actions
- Resilience development
- Surprise and startle effect
- Effective communication and coordination (inc. crew, ops, ground)
- Cultural differences
- Operators' safety culture and company culture
- Standard operating procedures
- Case based studies
- Organisational factors - factors linked to the type of operation
- Case studies
Command Upgrade CRM Programme
- Human factors
- Human error
- Threat and error management
- Information acquisition and processing
- Situational awareness
- Decision making
- Surprise and startle
- Resilience
- Monitoring and intervention
- Communication
- Personality
- Leadership
- Standard operating procedures
- Automation
- Workload management
- Stress
- Fatigue, sleep and vigilance
- Culture
- Command upgrade summary
Ready to Upgrade Your Safety Culture?
Don't settle for generic training. Contact Global Air Training today to design a CRM programme that works for your people and your operation.
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