Human Factors in Healthcare: Foundation Course
Beyond Clinical Skills: The Essentials of Patient Safety
Human Factors in Healthcare:
Foundation
Course
A comprehensive 1-day course designed to equip all healthcare staff with the critical non-technical skills needed for safe, effective practice.
Clinical environments are high-stakes, complex, and unpredictable. While technical medical expertise is vital, it is often non-technical skills—communication, decision-making, and situational awareness—that determine the outcome for the patient.
The Global Air Training Healthcare Human Factors Foundation Course bridges the gap between clinical competence and operational patient safety. Drawing on 30 years of experience in high-reliability industries, we provide the cognitive tools to help healthcare professionals anticipate, recognize, and mitigate errors before they cause harm.
Why Human Factors?
Human error is inevitable. Harm is not.
In complex systems such as healthcare, relying solely on individual perfection is a flawed strategy. Our training moves away from a culture of blame toward a proactive culture of safety. By understanding how tasks, equipment, workspace, and organisational culture influence human behaviour, participants learn to build resilience into their daily practice.
This course helps you:
- Understand the "Why": Learn the psychology behind why competent professionals make mistakes.
- Trap Errors: Develop strategies to "trap" and mitigate errors before they impact the patient.
- Improve Teamwork: Recognise that cooperative, collaborative teams are the strongest defense against adverse events.
Course Curriculum
This 1-day (8-hour) programme covers the fundamental elements of Human Factors, aligned with the SEIPS (Systems Engineering Initiative for Patient Safety) model.
- The Science of Human Error: Slips, lapses, mistakes, and violations
- Non-Technical Skills (NTS): Leadership, followership, and assertive communication
- Situational Awareness: Maintaining focus in chaotic environments
- Stress & Fatigue: Managing physiological limitations in a 24/7 service
- Decision Making: Clinical judgement under pressure
- Team Dynamics: Breaking down silos between doctors, nurses, and AHPs
CPD Accreditation & Quality Assurance
Invest in training that counts. This course is designed to meet the Continuing Professional Development (CPD) requirements for members of UK healthcare professional associations.
- 8 CPD Hours
- Aligned Standards: Content maps to the standards set by bodies including the GMC, NMC, RCS, RCGP, RCN, and RCM.
- ISO9001 Certified: Delivered by Global Air Training, ensuring consistent, high-quality instruction.
Who Should Attend?
This course is designed for interprofessional teams including:
Flexible Delivery Options
We offer four ways to access this essential training, ensuring it fits around clinical rotas and departmental needs.
| Option | Format | Description |
|---|---|---|
| Self-Paced Online | E-Learning | Start Immediately. Flexible, high-quality video modules you can complete at your own pace. Ideal for individual CPD. |
| Live Online | Virtual Classroom | Interactive. Join live instructor-led sessions via our advanced Learning Management System. Engage with peers from other Trusts. |
| Open Courses | UK Training Centre | Face-to-Face. Join a scheduled 1-day course at our dedicated facility in Cheshire. |
| In-House Bespoke | At Your Hospital | Team Training. We deliver the course at your location, tailored to your specific department (e.g., ED, ICU, Maternity). |
Take the First Step Toward Safer Care
Equip yourself and your team with the skills to manage the complexity of modern healthcare.
Contact Us