Human Factors in Healthcare
Human Factors training in healthcare enhances clinical performance through an understanding of the effects of teamwork, tasks, equipment, workspace, culture and organisation on human behaviour in clinical settings. A human factors approach to patient safety differs from traditional safety training in that the focus is less with the technical knowledge and skills required to perform specific tasks, but rather with the cognitive and interpersonal skills needed to effectively manage a team-based, high-risk activity.
A potentially wide range of organisational staff can benefit from training on patient safety - from clinical to non-clinical, and junior to senior members.
Evaluation of education and training intervention for patient safety
Report Imperial College 2016.
The training equips participants with a set of non-technical skills that complement technical competency and include teamwork, situation awareness, decision making, communication and workload management. Healthcare staff need to recognise that human error is inevitable and that cooperative and collaborative teams are the greatest asset to achieving safety and high reliability in complex and hazardous work environments. The training provides participants with an in depth understanding of the human causes of error and thereby develops the ability to take a proactive approach to the avoidance, trapping and mitigating of errors.
Dr Phil Adam, GAT HF Trainer, talks about HF in healthcare.
The HF Foundation Course is 1 day and suitable for all healthcare staff. This course may be delivered at GAT UK Training Centre or in company at clients' location worldwide. The course syllabus may be adjusted to suit tyhe specific needs of the organisation. A typical syllabus will cover:
- Human error
- Workload management
- Teamwork and behaviour
- Decision making
- Fatigue Management
- Situational awareness and vigilance
- Case studies