Human Factors for Patient Safety Investigators
Healthcare Human Factors
Course description
At Global Air Training, we specialise in integrating Human Factors principles to improve patient safety. Our 2-day course, specifically designed for Patient Safety Investigators, focuses on understanding the interactions between healthcare professionals, technology, and systems to uncover the root causes of safety incidents. By applying human factors skills and evidence-based insights, we help participants identify vulnerabilities, improve workflows, and enhance communication—ultimately preventing errors and creating a safer environment for both patients and providers.
Trust us to bring a deeper, human-focused perspective to your patient safety investigations. Together, we can create healthcare environments that prioritise well-being and minimise risk.
Course delivery options
- Classroom based instructor led training courses at our UK training centre.
- Live online sessions through our advanced Learning Management System.
- Bespoke training options at your organisation.
Human Factors for Patient Safety Investigators Course Programme
- What this course is – understanding the human performance limiting factors which can influence patient safety incidents
- What this course is not – paperwork, report writing, interview techniques, making recommendations
- Learning from events
- Strengths and limitations of common approaches for organisational learning for improving patient safety
- Patient safety syllabus
- Expectations
- Challenges
- Assertiveness
- Characteristics of a safety culture
- Cultural shift
- Model of situational awareness
- Attention, perception and memory
- Hazards associated with loss of situational awareness
- How to recover and maintain situational awareness
- Cognitive skills
- Situational awareness and decision making
- The basic premise of situational awareness
- Conceptual critique of situational awareness
- Interpersonal skills
- Communication skills
- Co-operation and co-ordination
- Conflict resolution
- Error influencing factors
- Workload
- Fatigue
- Stress
- Revisiting the systems approach
- Understanding the intention of a human factors approach to patient safety investigations
- Achieving sustainable change
Have Any Questions?
Check out the FAQs.
Yes we can deliver this programme in-person at your location in the UK, and worldwide.
This course can be delivered via in-person instructor led training (ILT) or via virtual instructor led training (VILT).
Global Air Training is the market leading specialist in Human Factors training. We have been working with NHS trusts since 2001. You can be sure that our facilitators are experienced experts in the field. We are the only ISO9001 accredited specialist Human Factors training provider.
Please contact us for a quotation for your organisation's specific requirements.
We provide certification of successful completion.
100+
Healthcare organisations already served
Thanks for a truly inspiring course delivered by a superb faculty of experts in Human Factors. This was probably the most professionally run course I have attended in my 36 years in the health service. Although the course was hard work, I thoroughly enjoyed it and feel much better prepared to deliver Human Factors training within my trust.
Medical and Healthcare Simulation Manager
NHS TrustA great day, very informative, invaluable to the job I do and should be mandatory for all healthcare team members.
Midwife
NHS TrustI am optimistic that this training will have profound benefits for our culture. Watch this space.
