When a flight crew member changes aircraft type or change of operator, they are required (under EASA and UK CAA) to undertake conversion training. Elements of CRM training are required to be completed as part of the conversion training.

Our 2 day theoretical course fulfils the CRM element requirements of Operators Conversion Training as specified in EASA Table 1. Elements of human performance and limitations are integral to the topics covered, and case studies are utilised to ensure the maximum learning points whilst adding realism to the theory covered.

As the training is delivered bespoke, we require that in advance of the training Operators provide any data such as issued highlighted by their SMS/FDM along with any items relevant to the specific nature of operations (e.g. routes/aircraft type, SOPs) in order for these to be incorporated in the course content.

The recent CRMI course I attended at Global Air Training has proved to be one of the highest quality instructional reviews I have attended. From the pre-learning package to the final presentation & evaluation Global Air Training has shown to be the most effective provider of aviation instructor skills training

CRM Training Manager, major airline.
CRM OCC Typical Programme
  • Human factors in aviation - CRM principle and objectives
  • Threat and error management
  • Human error and reliability
  • Personality awareness, attitudes and behaviours
  • Self-assessment and self-critique
  • Stress and stress management
  • Fatigue and vigilance
  • Assertiveness
  • Situational awareness - individual and shared
  • Information acquisition and processing - individual and shared
  • Automation and philosophy on the use of automation
  • Specific type related differences (if changing aircraft type only)
  • Monitoring and intervention
  • Workload management
  • Leadership, cooperation, synergy, delegation
  • Decision making and actions
  • Resilience development
  • Surprise and startle effect
  • Effective communication and coordination inside and outside the flight crew compartment
  • Effective communication and coordination with other operational personnel and ground services
  • Cultural differences
  • Operators’ safety culture and company culture
  • Standard operating procedures
  • Organisational factors - factors linked to the type of operation
  • Case based studies
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