Human Factors in Healthcare Managers Course
Healthcare Human Factors
Course description
Our 3-day course is tailored to enhance clinical performance by exploring the effects of teamwork, tasks, equipment, workspace, culture, and organisation on human behaviour in clinical settings. Unlike traditional safety training, our human factors approach to patient safety focusses on cognitive and interpersonal skills needed to manage team-based, high-risk activities, complementing technical competency with non-technical skills including teamwork, situation awareness, decision making, communication and workload management.
At Global Air Training, we recognise that human error is inevitable, but we also believe that cooperative and collaborative teams are the greatest asset to achieving safety and reliability in complex and hazardous work environments. Our Human Factors in Healthcare Managers Course provides participants with a deep understanding of human and organisational causes of error, empowering them with knowledge and tools to take a proactive approach to avoid, trap, and mitigate errors.
Join us and gain a competitive edge in patient safety education and training, as we aim to help you drive change and improvement towards a safer, more efficient healthcare system. Our reputation for delivering high-quality training and our ISO9001 certification make us a trusted partner for many large-scale organisations with a focus on safety performance, including national and international healthcare providers, emergency services, commercial airlines, and military aviation.
Our Human Factors in Healthcare Managers Course is designed for all healthcare staff to enhance their organisation's overall safety and efficiency. Our training is provided by experienced instructors and is certified to the ISO9001 quality management standard. Join our Human Factors Training in Healthcare course today and take the first steps towards enhancing clinical safety.
- Classroom based instructor led training courses at our UK training centre.
- Live online sessions through our advanced Learning Management System.
- Bespoke training options at your organisation.
Human Factors in Healthcare
Managers course
- What are human factors?
- History of human factors training
- Conceptual model of human factors
- Common precursors to safety incidents
- Understanding adverse events in healthcare
- Hierarchy of controls for error reduction
- Team communication
- Barriers to effective communication
- Enhancing effective communication
- Assertiveness
- Psychological safety
- Civility
- Briefings and handovers
- Characteristics of a safety culture
- Cultural shift
- Model of siutational awareness
- Attention, perception and memory
- Hazards associated with loss of situational awareness
- How to recover and maintain situational awareness
- Decision process model
- Decision errors and traps
- Recognition primed decision making
- Factors promoting good decision making
- Stress and performance
- Responding to stress
- Impact of stress
- Managing stress
- Physiological, subjective and pathological fatigue
- Signs and symptoms of fatigue
- Managing fatigue
- Factors affecting workload
- Managing workload
- Impact of conflict on workload
- Conflict management and resolution
Have Any Questions?
Check out the FAQs.
Yes we can deliver this programme in-person at your location in the UK, and worldwide.
This course can be delivered via in-person instructor led training (ILT) or via virtual instructor led training (VILT).
Global Air Training is the market leading specialist in Human Factors training. We have been working with NHS trusts since 2001. You can be sure that our facilitators are experienced experts in the field. We are the only ISO9001 accredited specialist Human Factors training provider.
Please contact us for a quotation for your organisation's specific requirements.
We provide certification of successful completion.
100+
Healthcare organisations already served
Thanks for a truly inspiring course delivered by a superb faculty of experts in Human Factors. This was probably the most professionally run course I have attended in my 36 years in the health service. Although the course was hard work, I thoroughly enjoyed it and feel much better prepared to deliver Human Factors training within my trust.
Medical and Healthcare Simulation Manager
NHS TrustA great day, very informative, invaluable to the job I do and should be mandatory for all healthcare team members.
Midwife
NHS TrustI am optimistic that this training will have profound benefits for our culture. Watch this space.
