Global Air Training’s experienced CRM facilitators deliver bespoke, company specific initial and recurrent CRM training. Training can be delivered at our UK training centre, or live online via our advanced learning portal, or in-company at your preferred location. Our Crew Resource Management facilitators and examiners are widely experienced as operational aircrew, and CRM trainers and examiners. We work with all types of aviation organisations to develop and deliver effective CRM programmes.

Throughout my aviation career, I have had the opportunity to attend numerous CRM training sessions. I firmly believe that Global Air Training offers the most comprehensive and professional CRM training available on the worldwide market today.

Professor of Aerospace Technology, US University

Annual recurrent CRM training should be provided in such a way that all CRM training elements specified for the annual recurrent training in Table 1 of (g) are covered over a period not exceeding 3 years.

Global Air Training has designed a 3-year modular recurrent programme, where participants attend a 1-day course per year.

Our CRM Recurrent programme has been designed to ensure that the content covers all of the theoretical CRM elements detailed on Table 1(g) in EASA/CAA AMC1.ORO.FC/CC.115 over the 3-year period.

The elements for each modular year are detailed below. Whilst the outline of elements is a standard for our clients, the content covered for each element will be tailored to the nature of the clients operation. Should an alternative programme be required, a bespoke option may be accommodated for an additional fee. Please contact our team for confirmation on the programme currently available or to discuss bespoke requirements in further detail.

Global Air Training Yearly Module Programmes
Year One
  • Introduction to CRM and human factors in aviation
  • Human factor related incidents
  • CRM principles and objectives
  • Elements of human performance and limitations
  • Stress and stress management
  • Fatigue and vigilance
  • Human error and reliability
  • Threat and error management
  • Standard operating procedures
  • Organisational factors
  • Factors linked to the type of operations
  • Case based studies
  • Automation and philosophy on the use of automation (type-related differences if applicable)
  • Monitoring and intervention
  • Information acquisition and processing
  • Shared information acquisition and processing
  • Situational awareness
  • Shared situational awareness
  • Resilience development
  • Surprise and startle
  • Case based studies
  • Personality awareness, attitudes and behaviours
  • Assertiveness, self-assessment and self-critique
  • Decision making and actions
  • Effective communication and coordination inside and outside the flight crew compartment
  • Effective communication and coordination with other operational personnel and ground services
  • Leadership, cooperation, synergy and delegation
  • Workload management
  • Cultural differences
  • Company culture and operators safety culture
  • Case based studies
More information

CRM training is available at our Training Centre, online and in-company. Enter your details below to receive more information on training for your organisation.